Physician Satisfaction

Building and keeping your trust and confidence in WRA is extremely important to us. We strive to meet or exceed your needs and expectations in our patient care and communications. Please assist us to serve you better by completing the referring physician satisfaction survey and needs assessment. Thank you.

Please select the level of satisfaction that best reflects your experience with Washington Radiology Associates:

1 = very dissatisfied, 2 = dissatisfied, 3 = neutral, 4 = satisfied, 5 = very satisfied, n/a = not applicable or unknown

Reports and Images

1 2 3 4 5 n/a Accuracy of reports Receive reports in a timely fashion  Radiologist calls when findings are significant Ease of access to PACS (Picture Archive Communications System) Quality of images STAT readings (when requested) are prompt Efficiency of film delivery

Quality of Professional Interpretations

1 2 3 4 5 n/a CT Mamography MRI Nuclear Medicine         PET/CT Ultrasound Biopsy Results

Customer Service

1 2 3 4 5 n/a Phones answered promptly & minimal hold time Level of knowledge/courtesy of office staff Feedback from your patients about office staff Feedback from your patients about the radiologist Availability of urgent appointments  Days/hours of service adequate

Needs Assessment

1 2 3 4 5 n/a Accessibility of WRA physicians Personal interface with WRA physicians Availability of urgent and same-day appointments Quality of diagnostic equipment Reputation of WRA and physicians Travel distance for patient

Overall Experience

What does WRA do best?

What does WRA need to improve?

Check any of the following services if you were not aware they were offered by WRA

Cardiac CT Angiography  ¦   Cardiac Scoring  ¦   MRA/CTA  ¦ Nuclear Medicine   PET/CT  ¦   3D/4D Ultrasound  ¦   CT Virtual Colonoscopy  ¦ Images on CD  Ultrasound/Sonogram  ¦   On-line reports/films  ¦   Precertification Service

Optional Information

Medical Speciality:    Name:    Phone: